What is the process for Client Arrival?

On arrival at your new home, we aim to have you settled in a relaxed and informal manner​. When you are ready, we will show you and your family to your room. Staff will unpack and settle you in. You will then be shown around the Centre and staff will help you and your family to familiarise yourselves with your new surroundings.
The Registered Nurses will check your medication and your details and begin your Care Plan. The following Wednesday after your arrival, the GP will examine you for the admission medical assessment. It takes a few weeks to adjust to life in a care facility and for everyone to get to know each other. You are encouraged to ask as many questions as you need to feel comfortable.